The Revelstoke Hospice Society is passionate about helping volunteers feel competent as they serve individuals and families in end of life and bereavement.
Revelstoke Hospice uses the framework provided by the BCCPC to address volunteer competencies across 8 domains of care.
Each volunteer is encouraged to complete a personal assessment before meeting with the Volunteer Coordinator to review their self-guided training before beginning hands on front line work.
The palliative approach aims to improve the quality of life of all people who have life-limiting conditions and their families by applying the principles of palliative care in all settings in a manner that is proactive and context dependent. The palliative approach is applicable for people of any age and may come into play at any point from diagnosis through to bereavement.
A presentation that explores what palliative care is and the types of supports it offers.
During the webinar, you will hear from SE Health about their Reflection Room and Journey Home Hospice projects, Nav-CARE – a volunteer program that aims to alleviate social isolation and provide service/community navigation, and Strengthening a Palliative Approach in Long-Term Care (SPA-LTC) – a program that ensures people with life-limiting illnesses have more opportunities to experience a high quality of life while living in long-term care residences.
This website contains two of three parts of a course on a palliative approach to care for workers who support people who are homeless.
Caring without curing: It’s Okay to Die by the
Palliative care that is currently provided within the healthcare system often does not address priorities that are important to First Nations, Inuit, or Métis. As a result, the provision of culturally safe palliative care for First Nations, Inuit, and Métis is complex.
This Domain’s focus is on incorporating the uniqueness of each person, family and community into care planning through authentic listening. They use this domain to practice “relationship-based care” by adopting a humble, self-reflective clinical practice, and positioning themselves as a respectful and curious partner when providing care.4, 5 While Cultural Safety and Humility is often imbedded into other domains, since it is an expectation of all care provision, it was decided to also keep it separate domain to highlight its importance.
Dr. Sheila Blackstock presents on her research and understanding of cultural safety and humility. Dr. Blackstock begins her presentation around 10 minutes into the video.
Communicating effectively is essential to the delivery of palliative care where circumstances can be uncertain and strong emotions and distress can arise. Specific consideration should be given to communication as a method of establishing therapeutic relationships and person/family participation in decision-making. This domain addresses communication with people and families, whereas Domain 5 addresses communication between the care team.
A short video about communicating while grieving.
This online module includes: conversations about the future, planning for after death, conversations as the disease progresses, and talking to others.
Supporting and optimizing comfort and quality of life as defined by the person and family includes addressing their emotional, psychological, social and spiritual needs as well as their physical needs. This is an ongoing process which aims to prevent, assess and relieve suffering in a timely and proactive manner, and includes effective pain and symptom management.
This online module includes: tracking symptoms and health concerns, mental health concerns, and symptoms and health concerns.
This heartfelt collection of stories celebrates the mystery of death and the changing awareness of the dying from Barbara’s many years of work in hospice and her personal life.
This book and others by Barbara Morningstar is available in the Revelstoke Hospice’s library.
Care planning is a collaborative practice that includes addressing, coordinating, and integrating person- centred and family-centred care needs. It is enabled by inter-disciplinary and cross-sector care planning and communication that involves assessing need and planning for likely changes that occur within the context of a deteriorating disease trajectory.
The palliative approach seeks to assist in providing support to people, families and communities, when possible, throughout the illness trajectory as they experience loss, grief and bereavement. Identifying needs and providing information and resources to those who may develop issues in their grieving is part of palliative care.
This document walks through ideas and conversations about grief and bereavement to have with residents, staff and volunteers in long-term care settings.
This Domain’s focus is on respecting and incorporating the values, needs and wishes of the person and their family into care planning while maintaining professional, personal and ethical integrity. It guides all to consider how best to provide continuing care to people with life-limiting conditions as their health-care needs change.
This video is a conversation on the role of employers in supporting carers in the workplace and how supportive policies benefit women in the workplace with Dr. Allison Williams from McMaster University and Cathy McCallion from Ross Video.
The palliative care approach includes ongoing self-reflection for all regarding the impact of caring for people with life-limiting conditions by using strategies to promote the health of oneself and the team.
This online module includes: the juggling act, as care needs increase, and sleep disturbances.
Roy Ellis is a therapist, human service consultant and author living in Halifax, Nova Scotia. For 30 years he has helped people encountering death, grief and trauma.